this dichotomy of "harassment vs grow up" is really just
"report it and let someone else deal with it so i can feel the rush of punishing someone. i'm too much of a powerhungry dictator freak person to be in any real position of power so this will have to do"
vs
"it's the internet and i need to learn to take shit from strangers who i will literally never meet or know in real life. the extent of my knowledge about these people insulting me is the color of their fucking ragdoll character"
banning someone is so much easier than reading the fucking 30 screenshots of chat logs per report, i guess some just yell "transphobic" and provide too much paperwork to give a fuck about so they just pull the trigger