Most staff members are competent most of the time.
Administration is not really efficient, mostly because hampa does not care what goes on and some of the most prestigious positions are filled with inactive people who don't do anything interesting besides mocking people on IRC and giving occasional input when asked to.
Community is run by itself and it could be worse. It could be a lot better, but that would require work. No one likes to work for free and I doubt anyone will be paid to moderate the community anytime soon.