It's a mix of the two however, being a member might require learning a few techniques beforehand. Just follow the application format on the OP and you should be fine.
That being said, you don't necessarily need to be a member to get help from any of us. Just pm any of the
council members or any member willing to help for that matter and we'll get back to you on the times we can help.
Our
resources are available to everyone too, being a member just entitles you to compete in the Tiers, Chit Chat and other general communication on the board.