How do you propose that happen? This game is toxic because it's easy to communicate through text in game, and on the forum. It's something that can not be avoided, really.

Also, about your statement with staff. I believe the staff are doing just fine. You say 5, which I hope is just a guess without looking, but there is 5-8 members in Market Squad, Super Moderators, Help Squad, and Clan Squad. There are 3 Administrators, which is enough. If they find someone who wants to go that high, and fits the placement. Then they would add them.