Accessing the forum isn't an excuse, you need to access it or you aren't really enjoying everything that the game has to offer. But i agree that it could be better and could motivate the ingame players to visit the forums often, which is a thing that many don't do or aren't really interested and attracted, and i'm pretty sure that most of them are children.

It's 2017, seriously that a ingame staff group is needed to teach people how to play a game ?

Sincerely, that sounds bad in all aspects.. Do you know any game which has a coaching ingame staff and actually works ?
This sounds like regression for the game and making the players more lazy aswell.

And implementing that group isn't a obvious guarantee of success. So, i think working on the tutorials, having a friendly gameplay for newcomers and better first impressions would be more effective and successful than bringing back TA's or something close to it.

You play Toribash with a simple mouse, by clicking single joints and creating movements, anything more clear than this?
It may look hard at the beginning but when you learn the effect of each joint the difficulty decreases amazingly.

Let's be honest, is not the difficulty that makes someone drop the game.

And is not like Toribash is the hardest game ever made, a normal person can learn the basics and play normally in 1~2 weeks. Plus, it's a game with the main focus on mp, it's pretty obvious that you will only be good if you play constantly and actually have interest in looking for information.

And you don't need the excuse of being staff to actually help people and make the change.

The difficulty was, is and always will be the main triumph of Toribash.

Oki, in sum. Implement a coaching ingame staff or actually have better tutorials and a friendly gameplay, which one does sounds better and looks efficient for you ?