Discord is one means of communicating, not the only one.

Need a GM? Tell user they're all on Discord. User isn't impressed.
Different user asks me for info on TB Next, I tell them images are being passed around on Discord. That also doesn't seem to please them.
So on so forth.

Sure things may have improved in the past couple of months, and the recent releases even get a news thread with proper info.

Yet I'm getting complained at by users over poor dev transparency. Why? Because it's all on Discord. Hell I'm not even a developer here and I get the finger pointed at me because the info isn't available without using a 3rd party program.
Same applies when they want to get hold of someone.

Personally, I agree with them.

TB Next images from Discord posted in it's thread by users - take a minute to let that sink in. USERS.
Of course there's no context info to go along with them, but hey, it's better than nothing right?

At least someone put in the effort, shame it had to be the community yet again. I shouldn't have to be pointing out this shit.